Ann C. Frost
University of Western Ontario
Richard Ivey School of Business
Office/Building #: 1N58 - LNCPM
519-661-3262
afrost@ivey.uwo.ca
Ann C. Frost is an Associate Professor of Organizational Behaviour and the Walter J. Thompson Faculty Fellow at the Richard Ivey School of Business. Prior to joining the school in 1995, Frost was a doctoral fellow at the Centre for Industrial Competitiveness at the University of Massachusetts, Lowell, and a research associate at MIT's Industrial Performance Centre. She earned her BComm and MSc from the University of British Columbia and a Ph.D. in industrial relations from the Sloan School of Management, MIT.
Her research interests include workplace restructuring in comparative context, comparative industrial relations and human resource management, and the dynamics of organizational change. She is currently engaged in a Russell-Sage and Rockefeller Foundation funded study of changes in low skilled - low wage work in the American hospital industry.
Research Interests
- High Performance Work Practices in Knowledge Intensive Services
- Unions as Competency Creating Institutions
Danielle van Jaarsveld
University of British Columbia
Sauder School Of Business
Department of Organizational Behaviour & Human Resources
604-822-8441
vanjaarsveld@sauder.ubc.ca
Danielle van Jaarsveld is currently an assistant professor in the Sauder School of Business’s Department of Organizational Behaviour and Human Resources at the University of British Columbia. She received her undergraduate degree from Princeton University, and both her Master’s and Ph.D degrees from Cornell University.
Research Interests
- Management practices in Call Centres
- Flexible Employment Practices
- Labor Market Intermediaries
- Employment Policy
- Labour Market Analysis
Brenda A. Lautsch
Simon Fraser University
Segal School of Business
Associate Professor, Faculty of Business Administration
778-782-3733
blautsch@sfu.ca
Dr. Brenda Lautsch is an Associate Professor in the Faculty of Business Administration at Simon Fraser University. She received her doctorate in industrial relations and human resource management from the M.I.T. Sloan School of Management. Her research focuses on new work systems and inequality, contingent work, alternative dispute resolution, and the effects of flexible work arrangements, such as telework, on work-life outcomes. Her articles have appeared in prestigious journals such as the Industrial and Labour Relations Review and the Journal of Vocational Behavior.
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Interview with Ann C. Frost
